Whole Latte Love Café is a paid vocational training program and supported employment model, offering time limited Vocational Habilitation services that provide real-work experiences (including volunteer work in the community). Services are meaningful & intentional, and developed around three critical priorities:

  1. Person-Centered Planning
  2. Community Membership
  3. Community Employment

Our focus is on engaging employers, supporting safety needs, connecting in the community, and creating community employment success. An individual must be 18 years or older, a graduate of high school and found eligible for funding through Ohio’s Waiver programs, managed by the Ohio Department of Developmental Disabilities. An individual’s service plan must report the desire to learn about working in the community as our primary focus is on developing general work & social skills, as well as addressing job-related expectations, self-determination and increasing independence towards individual or community-based transportation needs. All individuals will be compensated in accordance with applicable federal laws and regulations.

Individual plans are only expected to last up to two (2) years in Vocational Habilitation. Each individual will be empowered to develop their own employment-related goals. Direct supervision is provided while working in the café, the kitchen and/or in the community, and while learning about other jobs and volunteering. Task analyses have been conducted on the four primary positions inside the café to appropriately address work readiness skills, increase social integration, promote activities of daily living as well as determining what job accommodations one might need to successfully complete each position. In addition, each individual will receive assistance with problem-solving techniques, job-related expectations, and utilizing natural supports through our EMPOWER PROGRAM.

All applicants will be interviewed and a vocational assessment will be conducted prior to determining whether WLLC is a suitable Provider. WLLC generally provides services up to five (5) hours per day Monday-Saturday, unless other specific services are provided as an adjunct to other day activities identified in an ISP. WLLC will determine whether an adjustment to one’s schedule can be made on a case by case basis. WLLC does not discriminate based upon one’s disability, and an individual’s needs will be thoroughly considered. However, there are some conditions that we cannot appropriately support and therefore, WLLC may not be suitable for every applicant.

The Primary Concepts

  • Designed to teach and reinforce concepts related to work including responsibility, attendance, task completion, problem-solving, social interaction, motor development and safety.
  • WLLC business promotes customer service skills, the concept of building community memberships and increasing independence, while expanding one’s choices through ongoing supports.
  • The ability to effectively communicate with supervisors, coworkers, and customers.
  • Generally-accepted workplace conduct and following dress code policies.
  • The ability to complete work tasks as directed, with or without accommodations.
  • Learn more about self-determination; develop self-advocacy skills; and acquire skills that enable more independence, productivity and integration within your community.


  • GROUP EMPLOYMENT means time-limited volunteer opportunities for groups of two or more workers with similar interests outside of the café, in the community with local businesses. Job coaching supports and training activities provided during an individual’s 5-hour day.
  • CAREER PLANNING are comprehensive community engagement services. The focus is on discovering a person’s preferences in community activities, assisting with maintaining a meaningful social life, promoting problem-solving skills, as well as self-determination and personal care. The expected outcome is competitive integrated employment through the following services: Career Discovery, Career Exploration, Situational Assessments, JSST, & Job Development.
  • CAREER DISCOVERY is a 1:1 weekly movement towards the path to community employment. This service lasts between 6-12 weeks and is implemented after Voc-Hab, and/or Group / Enclave Services have been initiated. This service involves making informed choices and determines emerging themes of interest, preferences, benefits, and obstacles. An individual will have the opportunity to examine his/her own workplace readiness skills, explore and learn more about jobs of interests and visit with potential employers, all resulting in a Career Profile. A Career Profile summarizes the process, revelations and recommendations for the next steps regarding an individual’s vocational portfolio.
  • CAREER EXPLORATION is a 1:1 weekly service which implements the Career Profile, allowing an individual to connect the dots with employers, while observing job tasks in the community. This service also includes informational interviews and/or job shadowing. When possible, an individual will be given the opportunity to perform actual job duties.
  • SITUATIONAL ASSESSMENTS are time-limited (usually 30 days for each interest experience) opportunities that allow an individual to be observed and assessed in an integrated working environment with a job coach.
  • JOB SEEKING SKILLS TRAINING (JSST) is a 12-week training class designed to introduce the fundamentals of looking for a job in the community. Each individual will be guided through the John Holland Job Hunting Handbook, learning how to complete a job application, why references are necessary, when to ask for accommodations, crafting a resume and practice interviewing
  • JOB DEVELOPMENT is an individual service designed to attain competitive integrated employment that is consistent with an individual’s personal and career goals. A job seeker will be referred to Opportunities for Ohioans with Disabilities (OOD). During this stage, a job seeker will learn about all the vocational rehabilitation services and how they are utilized for community employment.

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